FAQs
Recharge
Withdrawals
Account Issues
Redeem Code
Monthly Reward
Referral / HA Friends
Other
How to Recharge
Tap Add Cash. Please tap the Cash In button in the game lobby and follow the instructions on the Add Cash page.
Note: You can check your payment status anytime on the Recharge page.
Recharge Not Received
Note: You can check your payment status anytime on the Recharge page.
1.Pending Receipt
The payment is still pending, which means the funds have not reached our account yet. You can check with your bank on the status of this payment. If the payment is already successful, kindly provide the updated successful receipt.
2.Receipt on Proccess
Your payment is still being processed. Once the payment request is completed, please send a screenshot of the successful receipt with date, time, amount and UTR/UPI.
3.Failed Receipt
The payment has not reached our account. Please check with your bank if it has been debited and review your receipt details for reference.
Note:
Note that the required success receipt is a single screenshot containing date, amount time and UTR/UPI. Please double check the details before sending them.
Unable to Recharge
The payment is still pending, which means the funds have not reached our account yet. You can check with your bank on the status of this payment. If the payment is already successful, kindly provide the updated successful receipt.
2.Receipt on Proccess
Your payment is still being processed. Once the payment request is completed, please send a screenshot of the successful receipt with date, time, amount and UTR/UPI.
3.Failed Receipt
The payment has not reached our account. Please check with your bank if it has been debited and review your receipt details for reference.
Note:
Note that the required success receipt is a single screenshot containing date, amount time and UTR/UPI. Please double check the details before sending them.
1.Recharge Error (KYC)
Please fill in or verify your KYC information to ensure it is correct, then try to recharge again.
2.Payment Limit Exceeded (Recharge Channel Limit)
You have reached the maximum number of payments your bank allows in one day. Please try again tomorrow.
Alternatively, you may consider using other banks available on our payment page.
What is a valid reference number?
Please fill in or verify your KYC information to ensure it is correct, then try to recharge again.
2.Payment Limit Exceeded (Recharge Channel Limit)
You have reached the maximum number of payments your bank allows in one day. Please try again tomorrow.
Alternatively, you may consider using other banks available on our payment page.
A valid reference number is a 12-digit code shown in your bank receipt or payment confirmation. It is also known as a UTR. Please upload a clear screenshot of your payment so we can verify the transaction.
What should I do if my recharge failed?
Hi, if your recharge failed, please send us the payment receipt and the order number. We'll help you verify and resolve the issue as soon as possible. Thank you!
Minimum Recharge
Minimum recharge is ₹100 but varies by channel. Check the "Add Cash" page for reference.
Banks Supported for Recharge
Platform supports all major banks, including: SBI, BOI, Agricultural Bank of India, ICICI Bank, Union Bank of India, etc.