FAQs
Recharge
Withdrawals
Account Issues
Redeem Code
Monthly Reward
Referral / HA Friends
Other
When and where can I get the monthly reward?
Go to "Activity > Monthly Reward" to view details. You can claim it on the 1st, 10th, and 20th each month via the "Events" page.
How do you get monthly rewards? What are the rules?
Monthly levels are based on total bet values. Higher levels unlock greater rewards. Please check the in-game rules under "?".
Why did my monthly reward reset to 0?
Monthly bonus levels reset automatically at the end of each month.
Why didn’t I receive a reward on the 1st day of the month?
You didn’t reach the required bet value last month, so no reward was issued.
Where can I claim my 1st, 10th, and 20th day rewards?
Go to "Events > Monthly Rewards" and claim according to the available date.